Custom Candyshop Playdough Mat

Return Policy:

We value your satisfaction and strive to provide products of the highest quality. However, due to hygiene reasons and the nature of our product, we regret to inform you that we cannot accept returns for the playdough set.

Playdough sets are sensitive to handling, and once the packaging is opened, we cannot guarantee that the product has not been touched or used. Ensuring the safety and hygiene of our customers is our top priority, and we take quality control seriously.

We encourage customers to carefully review product details and reach out to our customer service team with any questions or concerns before making a purchase. We are dedicated to assisting you in selecting the right products to meet your needs.

In the unlikely event of receiving a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will be happy to assist you with a resolution.

Please note that if a return is accepted, return shipping will be at the customer's expense.

Thank you for your understanding and cooperation.

Safety and Warnings:

1. **Choking Hazard:** This playdough set contains small parts and miniature toys that may pose a choking hazard. It is not suitable for children under 3 years old. Adult supervision is required during playtime to prevent accidents.

2. **Non-Consumable:** Our playdough is not edible and should not be ingested. If accidental ingestion occurs, immediately contact poison control or seek medical attention. While our playdough is non-toxic, it contains essential oils and a high level of salt. Avoid contact with eyes, mouth, or broken skin. In case of irritation, discontinue use and rinse the affected area with water. Keep out of reach of pets.

3. **Fake Sprinkles:** Some sets may include fake sprinkles made of plastic. These are not edible and should not be consumed. Keep them away from young children to prevent choking hazards.

4. **Storage:** Store playdough in a cool, dry place away from direct sunlight. Ensure containers are securely closed after use to maintain freshness and prevent drying out.

5. **Wash Hands:** Encourage children to wash their hands thoroughly after playing with the playdough to remove any residue and prevent accidental ingestion.

6. **Use on Suitable Surfaces:** Use playdough on clean and smooth surfaces. Avoid contact with porous materials or surfaces that may stain.

7. **Discontinue Use if Allergic Reaction Occurs:** If allergic reactions such as skin irritation or respiratory issues occur, discontinue use immediately and consult a healthcare professional.

By purchasing and using our playdough set, you acknowledge and agree to adhere to these safety guidelines. The safety of our customers, especially children, is our top priority.